Frequently Asked Questions

Do You Ship Internationally?

We currently ship within Canada and the US.

How Should I Care For My New Spirit Ware Products?

All of our ceramics can be placed in the dishwasher or be hand washed. You can expect that the unglazed exposed areas in our Earthen Spirit collection will develop a slightly deeper colour over time. This is a part of a natural process that happens with stoneware as it is used.

Are all Spirit Wares Ceramics Microwave Safe?

Yes, all of our wares are microwave, oven, and dishwasher safe.

Refund Policy

We understand that sometimes things dont go as planned. We strive to ensure your satisfaction with every purchase.


Here's our policy regarding Plate Ware refunds:

Our policy allows for refunds or exchanges within the first 30 days from the date of purchase. To be eligible for a refund or exchange, all items must be unused and in brand new condition, including their original packaging. To initiate a refund process, please get in touch with our team through our contact page. Our team will assist you with the process and address any questions or concerns you may have.

Please be aware that shipping fees for returns or exchanges may apply and will be the responsibility of the customer, unless the return is due to an error on our part.

Thank you for choosing Spirit Wares. We are committed to providing you with the best service possible and ensuring your satisfaction with every purchase!