Oh no! We’re sad to hear you want to return your new
ceramics. But we get it, sometimes they
just don’t fit with your décor like you thought they would.
If for any reason, you are not in love with your new ceramics, we are happy to refund your purchase within 30 days.
To be eligible for a refund, your items must be unused and returned undamaged.
To make a return, please send us an email at sales@spiritwares.com so we can provide you with directions for making your return. Please ensure that you re-package the wares with plenty of protective packaging (ex. bubble wrap) so that they arrive back to us in one piece. We are not responsible for items that are damaged during return shipping due to improper packaging.
Once we receive your return in good order, we will process your refund within 5-7 business days. Depending on your bank, it may take 5-10 business days after the refund has been processed for it to show on your original method of payment. Please note that we only refund the cost of the items plus applicable taxes. We do not refund shipping costs.
